You do not know the correct part number? No problem. Our Volkswagen parts specialists will be happy to help you find the right genuine spare part.
Please send us your 17-digit vehicle identification number / VIN and a short description of the required part using this form, for example:
If possible, you can also upload a photo of the part or the vehicle document. The upload is optional.
After checking your request, we will send you the correct genuine part number or a ready-to-use shopping cart link for your order.
For telephone enquiries, please also have your vehicle identification number / VIN ready so that our staff can quickly identify the correct vehicle model.
Please note: Unfortunately, we cannot accept orders by telephone. Orders and delivery time enquiries are only possible in writing.
You can reach our Volkswagen service team at: +49 5175 30096-777 (Mon-Thu 8.00 AM - 5.00 PM, Fri 8.00 AM - 3.30 PM).
Please use this form to send us your request by e-mail.